Frequently Asked Questions

Everything you need to know about your beauty essentials.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your shipment in real-time.

What is your return policy for skincare products?

We accept returns on unopened and unused products within 30 days of purchase. For hygiene reasons, we cannot accept returns on items that have been opened or tested.

Are your products cruelty-free?

We prioritize ethical sourcing. A majority of our brands are certified cruelty-free. You can find specific certifications listed on each individual product page.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

How do I know which foundation shade is right for me?

We offer a virtual shade-finder tool on our website. Alternatively, you can contact our beauty consultants via live chat for a personalized recommendation.